Purchasing a new copier or printer can be costly, so you want to be sure that your investment is protected. A reputable manufacturer should stand behind their products whether you are purchasing a top of the line copier or a toner cartridge.
There are many different Charlotte copier dealers, and not all manufacturers and distributors provider the same level of service. Before you make your next purchase, ask your rep for specifics regarding product warranties.
Many customers don’t think about warranties until they need to use one, and this is a mistake. For instance, let’s say you purchase a brand new toner cartridge from your rep and correctly install it in your copier. After just a week of use, the cartridge breaks, causing serious and costly damage to your machine. Does your toner’s warranty cover the damage to your copier?
You want to find out the specifics before a problem occurs, not after. A high quality rep will be happy to share this information with you. If you are not satisfied with the warranties offered by the manufacturers, consider switching to a different brand or model. You deserve to use products from manufacturers who will stand behind what they sell.